This Online Server provides a flow chart to be used in troubleshooting common DVD playback issues that may be encountered in the field along with other end-user issues listed. The scope of this Server is to provide information that will help the end user trouble shoot problems and help provide temporary or permanent solutions. If a solution asks you to contact your computer manufacturer for a walk-through, this is because your issue deals with changing registry keys that your computer manufacturer should really show you how to alter or he may be able to suggest an alternative for your particular computer.
PLEASE NOTE THAT THE TERM: OEM REFERS TO YOUR COMPUTER MANUFACTURER
Thank you very much for your inquiry about DirectDVD. The manufacturer of your PC selected specific components and configurations to provide you with a high quality PC that offers DVD playback. DirectDVD is just one of many components necessary to provide you with high performance DVD playback. Your questions and problems are important to us so we have surveyed and consolidated several questions and problems and provided some information to help you resolve these issues. If you are still having trouble, please contact the manufacturer of your PC as the problem may lie in a different system that communicates with DirectDVD rather than our software.
